FAQ

This site allows searching for a specific model from a large range of manuals. Thus there’s a ubiquitously present search box where you just have to start typing and all related topics pop up for an easy click.You can go to MANUALS catalog and use filters to select Brand, machinery type, manual type, and language.Also, you can find a download link for a Preview PDF manual on the product page. The preview PDF file will give you enough information about manual information.

We suggest you create an account or sign in before placing an order. Add products to a cart and press checkout. Fill in name, email, address and make Paypal checkout. After successful payment, you will be able to download your manuals.

We are always taking extra precautions to assure our sites are 100% secure. Our e-commerce website is tested daily by McAfee Secure to ensure it is 100% safe for you. All the transactions are processed through Paypal, which is the world's No.1 trusted and secured payment method. We also accept all Credit/Debit Cards via the Stripe payment system.

After payment, you should receive an email with a download link. Also, you can download a manual from a site.

1. When you have a registered an account on a site.

To download your manual you need to sign in. You can find your download link at MY ACCOUNT -> ORDER HISTORY AND DETAILS. The Download link is just below the product name. 

2. When You are using guest checkout

Follow guest tracking page https://best-manuals.com/guest-tracking

Fill in your order reference and email. Your order reference you can find in the received order confirmation email.

When you get a Guest tracking page you will find a download link near the product name.

Also, you can transform your guest account to a customer account and enjoy additional discounts for your next purchases.

You can download pdf manual to your phone and tablet device as well. Follow Main menu -> My account

Click on Order history and details

Find your recent order and click on its name

Scrolling down you fill find your manuals names with download link

The time for download may vary, it depends on the manual size. Size varies from 5 to 300 Mbytes. After the download is completed you will see a PDF manual. To save it on iPhone you may add it to iBooks. Press a button at the bottom.

Some PDF manuals have a huge size up to 300-500 Mb. Downloading very large files can be accompanied by breaking the connection and the inability to open the file. The site supports resuming files, but not all programs support this feature.

Follow these steps, if you are experiencing download file problems:

1. Verify, if a downloaded file has a pdf extension, if no - rename a file and add .pdf at the end.
   
   
2. Make sure that the file is fully downloaded. You can view this information in your browser download queue.
   Safari download success
   
   Safari download failure
   
   
3. If the connection was interrupted, you can try to download once more. If the error still occurs,  follow the next steps.
   
   
4. The file downloading system on a site supports resume downloads. Since some browsers like Safari and Chrome don't fully support resume downloads you can try the following:
   - download with another browser like Firefox;
   - install a browser extension, which supports resume downloads: auto-resume-download for Chrome or similar.
   -install free download managers like Download Master for Windows, Folx for MacOs, or similar. Copy the download URL and try to download again.
   
   
5. If you still have problems loading the file let us know and we will give you an alternative link for downloading.